Get in Touch With Us
Questions about how we compare sweeps coin casinos, a correction to flag, or a suggestion for what we should cover next? This page explains the best way to reach us and what happens once your message lands in our inbox.
The Best Way to Reach Us
Email is the most reliable channel for getting in touch. Send your message to [email protected] and a member of our team will read it personally. We do not rely on automated replies to stand in for a real response.
If you can, tell us briefly what your message is about in the subject line. Whether it concerns a specific operator listed on the site, a technical issue with the page, or a general question about how the sweepstakes model works, a bit of context helps us route it to the right person faster.
What Readers Usually Contact Us About
- Questions about how sweepstakes casinos work — including the difference between Gold Coins and Sweepstakes Coins, how the free entry method works, or how redemption thresholds and identity verification typically apply.
- Corrections and updates — operator offers, eligible states, and terms change often. If you spot something on the site that looks outdated or inaccurate, we want to know so we can look into it.
- State availability queries — since sweepstakes casino access varies by state and changes over time, readers often write in to ask whether a particular platform currently serves their state. We can point you toward how to check this, though we always recommend confirming directly with the operator's own terms.
- Content suggestions — if there is a topic related to social casinos or sweeps coin platforms you would like to see covered, let us know.
- Partnership or editorial enquiries — if you represent a sweepstakes casino operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
- Concerns about play habits — if you or someone you know is finding it hard to keep play in check, mention this in your message and we will point you toward general responsible-play resources.
What We Can't Help With
We are an independent comparison resource, not an operator. That means we cannot process redemptions, verify your identity, access your account on any listed site, or issue refunds. For anything account-specific — a stuck withdrawal, a verification hold, a bonus that did not credit — the operator's own support team is the only one that can act on it. Most platforms list a support contact or help center in their footer or account settings.
We also do not provide legal advice. If you have a question about whether a particular platform is available or permitted where you live, the safest step is to check that operator's terms and your state's current rules directly, since availability and laws around sweepstakes promotions change from state to state and over time.
What Happens After You Write In
Every message is read by someone on our editorial team, not sorted by a bot. We aim to reply within two working days, though it can occasionally take a little longer if we're mid-review on something. If your message flags a factual error, we take that seriously and will look into it before making any change to the page.
A Note on How We Cover This Space
Our rankings and write-ups, including the ones you'll find comparing operators like Crown Coins, SplashCoins, and the other platforms listed on our site and its sister pages, are based on independent research into published terms, promotions, and eligibility rules. We do not accept payment in exchange for a higher position, and reader feedback — including the messages sent through this page — genuinely feeds into how we keep that research current.
Thank you for taking the time to reach out. Whether it's a quick question or a detailed correction, we read it and we follow up.